Partnership with remote assistance solution Xperteye

Press release | 9 Oct 2018

PRESS RELEASE – AMA and Proceedix are delighted to officially announce their partnership to leverage the very best of both of their respective solutions. The flexibility of both XpertEye and Proceedix facilitates a seamless integration of the solutions, maximizing usage and benefit for the end user. This combination empowers technicians and operators with state-of-the-art technology for remote assistance and digital work flow execution.

Headquartered in Rennes/France, AMA develops and commercializes XpertEye, an advanced remote solution. XpertEye is an intuitive, hands-free as well as secure audio-visual communication solution based on smart glasses and other cameras that brings knowledge, expertise and know-how quickly and digitally to any location around the world. AMA runs subsidiaries in Boston/USA, Bucharest/Romania, Cologne/Germany and London/United-Kingdom.

The integration of Proceedix on XpertEye allows the users to display work instructions and procedures on smart glasses, resulting in a significant efficiency improvement, increased responsiveness and reduced time spent on administrative processes. The alliance of these two solutions disrupts the traditional way of operating. This solution is part of the Industry 4.0 evolution, changing the way people do their job.

“We experience a growing interest of companies in the usage of smart glasses for work execution. At every industrial site, there are a number of use cases for smart glasses. There is always a critical procedure that needs to be performed hands-free. By adding XpertEye’s real-time support or remote assistance to the operator, we truly have a winning combination.” Peter Verstraeten, CEO Proceedix

“Proceedix Service-based central platform to manage enterprise procedures is a perfect match with AMA XpertEye advanced remote assistance solutions. The teaming up of these two advanced technology companies now enables both teams to provide a comprehensive service for the greater success of our customers.” Christian Guillemot, CEO AMA XpertEye