Utilities industry

Power plants, water supply companies, renewable energy producers as well as other utility producers typically generate their product through a continuous flow operation.

While assets produce the utility as a product, technicians, operators, process engineers and quality inspectors are performing crucial supporting activities. They care about the optimal functioning of expensive installations and have a relentless focus on environmental health and safety management.


Many utility producers are heavily regulated and therefore intensely focus on meeting compliance requirements and managing safety risks.

In order to ensure that things are done “first time right”, thousands of Standard Operating Procedures and Work Instructions are created and distributed throughout the organization. Each of these documents provides a step-by-step description of how a process or activity should be done. Unfortunately, documents are fine for reading at a desk, but hardly usable while working. These documents are mostly used for training, but no one really knows whether they are truly followed as there is no execution trace.

In order to confirm that things have been done right, hundreds of checklists are created and regularly filled in during inspections. Most checklists are still paper based and generate quite some non-value-added administration. Traditional inspection forms, whether paper-based or digital, are hard to use while doing a job that requires you to use both hands. Moreover, checklists are a passive registration of what’s good and what’s not. They don’t provide an adequate solution for how to escalate issues effectively and to ensure that they get solved.

Our solution

Proceedix is a digital inspection and instruction workflow execution platform. The core of our system is not a form but a workflow specifying each task of an instruction or inspection and indicating how it should be done right. Each time a workflow is performed, all details are logged in a unique execution.

The Proceedix platform has various features particularly designed to cope with typical instruction and inspection execution requirements in the utility industry. 

Typical use cases in the Utilities Industry include: 

  • Line monitoring
  • Installation safety controls
  • Periodical asset inspections
  • Maintenance and repair instruction execution
  • Infrastructure inspections

Use cases